When most clients book a pedicure, they’re thinking about beautiful feet and polished toes—but professional foot care should go far beyond aesthetics. Our feet take a beating, withstanding over 10,000 steps and hundreds of tons of pressure daily. In fact, 85% of adults experience foot-related issues—and many of these go unnoticed until they become serious problems.
As a foot care professional, our job isn’t just to make feet look good. It’s to recognize concerns, recommend appropriate care, and refer when needed—the Footlogix® 3 R’s. And the key to doing that well? A thorough consultation built on active listening.
Why Consultation Matters
Even minor concerns like dry skin or calluses can evolve into serious conditions. This is where Footlogix® shines—formulated with pharmaceutical-grade ingredients like Urea, CoQ10, and Spiraleen®, these products use Dermal Infusion Technology® to deliver actives deeply into the skin without occluding it.
But to choose the right Footlogix® solution, you first need to understand the client’s specific foot health needs. That starts with asking the right questions—and truly listening to the answers.
Consultation Tools to Support You
Footlogix® provides a suite of professional tools that simplify and enhance the consultation process:
1. Footlogix® Pedicure Information Form
Used at the beginning of a service, this form gathers:
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Health history (e.g., diabetes, allergies, medications)
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Common foot skin issues
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Client goals (e.g., “What improvements would you like to see?”)
Why it works:
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Adds professionalism to your service
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Acts as a reference for tracking improvements
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Helps tailor your treatment and home care recommendations
2. Footlogix® At-Home Care Form
Given at the end of the service, this form:
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Lists recommended Footlogix® home care products
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Provides usage instructions
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Includes a section for the next appointment
Why it works:
Truly exceptional foot care begins with listening, not just hearing. That means:
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Paying full attention to the client’s words and emotions
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Asking follow-up questions to clarify
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Repeating back what you’ve heard to confirm understanding
Example:
A client says they have cracked heels. Instead of jumping to a solution, ask:
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Is the crack painful or bleeding?
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It is the crack split open?
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Is the skin very rough or dry?
Based on their answers, you can choose the correct Footlogix® formula:
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Cracked Heel Formula for deep, painful fissures
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Rough Skin Formula for dry, sandpaper-like texture
Great foot care is more than a pedicure—it’s a partnership between you and your client. Through thoughtful consultation, listening, and professional product recommendations, you’re not just enhancing the look of their feet—you’re helping improve their overall foot health.
By using the right tools, adapting your approach, and showing your clients they’re heard and understood, you can deliver outstanding service that keeps them coming back—and telling their friends and family!
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